celebrating the old, the new & you

27 May 2022

about the awards

The CapeBPO Awards, in partnership with the City of Cape Town and the Western Cape Government, is BACK!


The CapeBPO Awards are like no other. We highlight the ups, acknowledge the downs, and celebrate the successes of our dynamic BPO community.

We'd like to give our sincerest congratulations to the finalists of this year's CapeBPO Awards!

Their placements are well-deserved and recognises their outstanding contributions to our amazing sector. We are confident they will continue to impress our judges during the next phase of the process.


We look forward to celebrating their successes at the Awards Ceremony on 27 May 2022.



Individual Finalists

Top BPO Operational Manager

  • Asifa Ansari - EXL Service SA
  • Jean Pierre Hansen - Sigma Connected
  • Khemal Harris - EXL Service SA


Top BPO Team Leader / Supervisor

  • Nazley Miranda - Boomerang SA
  • Robyn Wilson - EXL Service SA
  • Sihaam Davids - Sigma Connected


Top BPO Trainer / Coach

  • Fazlin Jones - Sigma Connected
  • Rameez Mohamed - Teleperformance SA
  • Leslie Kisten - Teleperformance SA


Top BPO Support Professional

  • De-rell Ruiters - EXL Service SA
  • Aeysha Coetzee - Sigma Connected
  • Denzel Duloo - Teleperformance SA


Top BPO Quality Professional

  • Mishka Behardien - EXL Service SA
  • Zinzile Siwela - iContactBPO
  • Denver Ross - Sigma Connected


Top BPO Customer Service Professional

  • Tezna Hayward - Boomerang SA
  • Khalied Taliep - EXL Service SA
  • Moegamad Ismail Jacobs - Sigma Connected


Top BPO Marketing / Sales Professional

  • Kendrah Links - EXL Service SA
  • Lynndon Moses - EXL Service SA
  • Thabisa Anita Giwa - iContactBPO

Coroprate Finalists

Top BPO Operator

  • Merchants SA
  • Sigma Connected
  • Teleperformance SA
  • EXL Service SA


Impact Sourcing

  • Callforce Direct
  • Merchants SA
  • Sigma Connected


Top Technical Innovation

  • Innovo Networks
  • LULA
  • RCS


Top Non-Technical Innovation

  • Merchants SA
  • Sigma Connected
  • Teleperformance SA


Top Offshore Campaign

  • EXL Service SA
  • Merchants SA
  • Sigma Connected




judging panel coming soon

awards ceremony tickets

Book your tickets here to join us for this prestegious event.

We look forward to seeing you at the awards ceremony on 27 May 2022!


*Only available until 13 May 2022

Headline Sponsors

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Enjoy unsurpassed exposure and value to ensure that your marketing efforts are highlighted and supported by our community. Request your custom Sponsorship Pack today!

2022 awards gallery

2019 awards gallery

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