Become a Member

Membership Overview

CapeBPO serves as the strategic business partner of the City of Cape Town and the Western Cape Government for the BPO sector in the Western Cape.

CapeBPO membership entitles its members to a wide range of services which include:

  • Exposure to international and domestic markets through networking,
  • Sharing best practice through master classes and knowledge sharing events,
  • Access to and participation in fully funded skills initiatives,
  • Enhancement of domestic capability through SME development and partnerships,
  • Participation in outward missions,
  • Development of marketing collateral,
  • Expert advice,
  • Participation in events, and more.

Any company or individual may apply for membership. Download the full membership brochure here.

Skills Development

  • Knowledge sharing events
  • Master Classes
  • Skills forums
  • Career awareness drives
  • Access to and participation in fully funded skills initiatives


  • Participation in industry human capital survey
  • Industry white papers
  • Case studies
  • Barometer report

Industry development

  • Access to investor networking opportunities
  • Industry global best practice round tables
  • Government lobbying - BBBEE, visas, incentives, Jobs Fund
  • Sports Day
  • Industry awards
  • BPO investor summit
  • Bootcamps
  • Webinars
  • User group sessions


  • Access to 1 analyst session per annum
  • Overseas trade missions
  • Content contribution for quarterly newsletter
  • Content contribution on CapeBPO website
  • Dedicated webpage on CapeBPO website
  • Company videos
  • Listing on website


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