Case Study Analysis of South Africa as a BPO Delivery Location
To showcase South Africa as a preferred Business Process Outsourcing (BPO) delivery location in emerging markets, BPESA has produced this…
Video: Cape Town a destination to Visit, Live, Work, Play and Invest
A video of Cape Town, a destination to Visit, Live, Work, Play and Invest.
Video: See, hear, smell, taste, embrace, love Cape Town
Cape Town is a city that will awaken all your senses. It’s vibrant, full of wonder, life-changing even. There are…
Video: Cape Town is open for business – Invest Cape Town
Be a part of a city that is switched on, globally connected, and in tune. Cape Town is driven by…
Video: Introducing Invest Cape Town
Be a part of a city that is switched on, globally connected, and in tune. Cape Town is driven by…
2020 Cape Town Visitors Guide
The guide is a wealth of information and an essential reading for first-time visitors who want to get to grips…
City of Cape Town Economic Growth Strategy
The principal objective of the Economic Growth Strategy (EGS) is to grow the economy and create jobs – the overarching…
Video: Why Cape Town? We’ll Tell You
Business Processing Outsourcing in Cape Town, South Africa, is a thriving industry. Why do so many business choose to set-up…
South Africa’s BPO Sector: Life After Lockdown
In the last few weeks, the COVID-19 outbreak has completely dominated digital headlines and conversation alike. Businesses have had to…
What to expect from the Business Process Outsourcing Sector in 2020
Our top priority is to ensure skills are available for the current and future growth needs of the BPO sector.…
7 Reasons Why Contact Centre Work is a Good Career Path
If you’re passionate about customer service and enjoy problem-solving, a career in the contact centre industry may be perfect for…
Economic Performance Indicators for Cape Town 2019 Q3
This is the 26th edition of the EPIC publication, which presents and analyses economic (and related) trends in Cape Town…