Safe Commuting in South Africa
This safety guidebook was developed as a manual for promoting and maintaining a safer commute experience for the workforce in…
Government Incentives
The primary objective of the incentive is to create employment in South Africa through servicing offshore activities. Read the full GBS…
Cape Town’s BPO Sector Thriving Despite Global Pandemic
Despite restrictions due to lockdown, job creation within the BPO sector has increased, with companies like Amazon looking to fill…
CapeBPO Helps to Get the City Up and Running
CEO Gareth Pritchard and Chief Skills Officer Clayton Williams of CapeBPO recently sat down with Kieno Kammies on Cape Talk…
Contact Centre Agents – Our Superheroes
Thank you to all of our agents who continue to work during this crisis. You and other workers are South…
Economic Performance Indicators for Cape Town 2019 Q4
This is the 27th edition of the EPIC publication, which presents and analyses economic (and related) trends in Cape Town…
Equip Yourself to Bounce Back into Work
Although it doesn’t seem like it right now, the lockdown will come to an end. When it does, will you…
Corporate Citizenship During a Crisis
The days following the President’s announcement of the nation-wide lockdown were met with understandable confusion from citizens. What about the…
CapeBPO Take Stock of Provincial Medical Supplies
The longer the COVID-19 pandemic continues, the greater the Western Cape’s need for medical equipment will be. Our provincial government…
HR Best Practice During Lockdown
There have been many queries around labour law, pay, and leave in the BPO sector during the lockdown. The CapeBPO…
BPO Sector Supports SA Economy During Coronavirus Crisis
The Business Process Outsourcing sector in the Western Cape has ties to many essential and non-essential services – locally and…
South Africa’s BPO Value Proposition
Summary of South Africa’s BPO value proposition: Current South Africa BPO landscape Key locations leveraged for global services delivery Details…