Info Hub

BPESA Cape Town Helps to Get the City Up and Running

CapeBPO Helps to Get the City Up and Running

By CapeBPO Team | June 16, 2020

CEO Gareth Pritchard and Chief Skills Officer Clayton Williams of CapeBPO recently sat down with Kieno Kammies on Cape Talk…

Contact Centre Agents – Our Superheroes

By CapeBPO Team | June 11, 2020

Thank you to all of our agents who continue to work during this crisis. You and other workers are South…

Economic Performance Indicators for Cape Town 2019 Q4

By CapeBPO Team | May 21, 2020

This is the 27th edition of the EPIC publication, which presents and analyses economic (and related) trends in Cape Town…

Equip Yourself to Bounce Back into Work

By CapeBPO Team | May 16, 2020

Although it doesn’t seem like it right now, the lockdown will come to an end. When it does, will you…

Corporate Citizenship During a Crisis

Corporate Citizenship During a Crisis

By CapeBPO Team | May 16, 2020

The days following the President’s announcement of the nation-wide lockdown were met with understandable confusion from citizens. What about the…

BPESA Cape Town Take Stock of Provincial Medical Supplies

CapeBPO Take Stock of Provincial Medical Supplies

By CapeBPO Team | April 16, 2020

The longer the COVID-19 pandemic continues, the greater the Western Cape’s need for medical equipment will be. Our provincial government…

HR Best Practice During Lockdown

HR Best Practice During Lockdown

By CapeBPO Team | March 29, 2020

There have been many queries around labour law, pay, and leave in the BPO sector during the lockdown. The CapeBPO…

BPO Sector Supports SA Economy During Coronavirus Crisis

BPO Sector Supports SA Economy During Coronavirus Crisis

By CapeBPO Team | March 29, 2020

The Business Process Outsourcing sector in the Western Cape has ties to many essential and non-essential services – locally and…

South Africa's BPO Industry Value Proposition

South Africa’s BPO Value Proposition

By CapeBPO Team | March 27, 2020

Summary of South Africa’s BPO value proposition: Current South Africa BPO landscape Key locations leveraged for global services delivery Details…

Case Study Analysis of South Africa as a BPO Delivery Location

Case Study Analysis of South Africa as a BPO Delivery Location

By CapeBPO Team | March 27, 2020

To showcase South Africa as a preferred Business Process Outsourcing (BPO) delivery location in emerging markets, BPESA has produced this…

Cape Town a destination to Visit, Live, Work, Play and Invest

Video: Cape Town a destination to Visit, Live, Work, Play and Invest

By CapeBPO Team | March 27, 2020

A video of Cape Town, a destination to Visit, Live, Work, Play and Invest.

See, hear, smell, taste, embrace, love Cape Town

Video: See, hear, smell, taste, embrace, love Cape Town

By CapeBPO Team | March 27, 2020

Cape Town is a city that will awaken all your senses. It’s vibrant, full of wonder, life-changing even. There are…