Info Hub

Cape Town is open for business – Invest Cape Town

Video: Cape Town is open for business – Invest Cape Town

By CapeBPO Team | March 27, 2020

Be a part of a city that is switched on, globally connected, and in tune. Cape Town is driven by…

Introducing Invest Cape Town

Video: Introducing Invest Cape Town

By CapeBPO Team | March 27, 2020

Be a part of a city that is switched on, globally connected, and in tune. Cape Town is driven by…

2020 Cape Town Visitors Guide

2020 Cape Town Visitors Guide

By CapeBPO Team | March 27, 2020

The guide is a wealth of information and an essential reading for first-time visitors who want to get to grips…

Cape Town Economic Growth Strategy

City of Cape Town Economic Growth Strategy

By CapeBPO Team | March 27, 2020

The principal objective of the Economic Growth Strategy (EGS) is to grow the economy and create jobs – the overarching…

Choose Cape Town

Video: Why Cape Town? We’ll Tell You

By CapeBPO Team | March 27, 2020

Business Processing Outsourcing in Cape Town, South Africa, is a thriving industry. Why do so many business choose to set-up…

South Africa’s BPO Sector: Life After Lockdown

South Africa’s BPO Sector: Life After Lockdown

By CapeBPO Team | March 16, 2020

In the last few weeks, the COVID-19 outbreak has completely dominated digital headlines and conversation alike. Businesses have had to…

What to expect from the Business Process Outsourcing Sector in 2020

What to expect from the Business Process Outsourcing Sector in 2020

By CapeBPO Team | February 27, 2020

Our top priority is to ensure skills are available for the current and future growth needs of the BPO sector.…

Why working in a contact centre is an excellent career path

7 Reasons Why Contact Centre Work is a Good Career Path

By CapeBPO Team | February 27, 2020

If you’re passionate about customer service and enjoy problem-solving, a career in the contact centre industry may be perfect for…

Economic Performance Indicators for Cape Town 2019 Q3

By CapeBPO Team | February 18, 2020

This is the 26th edition of the EPIC publication, which presents and analyses economic (and related) trends in Cape Town…

EPIC-Cape-Town-Q2-2019

Economic Performance Indicators for Cape Town 2019 Q2

By CapeBPO Team | August 27, 2019

This is the 25th edition of the Economic Performance Indicators (EPIC) publication, which presents and analyses economic (and related) trends…

Economic Performance Indicators for Cape Town 2019 Q1

By CapeBPO Team | July 21, 2019

This is the 24th edition of the EPIC publication, which presents and analyses economic (and related) trends in Cape Town…

BPO Key Indicator Report 2018

BPO Key Indicator Report 2018

By CapeBPO Team | March 27, 2019

The report provides an insight into various BPO metrics across industry types, widening the view of the sector’s trends and…