Info Hub

Why working in a contact centre is an excellent career path

7 Reasons Why Contact Centre Work is a Good Career Path

By CapeBPO Team | February 27, 2020

If you’re passionate about customer service and enjoy problem-solving, a career in the contact centre industry may be perfect for…

Economic Performance Indicators for Cape Town 2019 Q3

By CapeBPO Team | February 18, 2020

This is the 26th edition of the EPIC publication, which presents and analyses economic (and related) trends in Cape Town…

EPIC-Cape-Town-Q2-2019

Economic Performance Indicators for Cape Town 2019 Q2

By CapeBPO Team | August 27, 2019

This is the 25th edition of the Economic Performance Indicators (EPIC) publication, which presents and analyses economic (and related) trends…

Economic Performance Indicators for Cape Town 2019 Q1

By CapeBPO Team | July 21, 2019

This is the 24th edition of the EPIC publication, which presents and analyses economic (and related) trends in Cape Town…

BPO Key Indicator Report 2018

BPO Key Indicator Report 2018

By CapeBPO Team | March 27, 2019

The report provides an insight into various BPO metrics across industry types, widening the view of the sector’s trends and…

2019 Cape Town Visitors Guide

2019 CAPE TOWN VISITORS GUIDE

By CapeBPO Team | March 27, 2019

The guide is a wealth of information and an essential reading for first-time visitors who want to get to grips…

Invest in Cape Town 2017-2018

Invest in Cape Town 2017-2018

By CapeBPO Team | March 27, 2018

This document has been developed to showcase the current investment climate within Cape Town for potential investors. This will enable…

BPO Key Indicator Report 2017

BPO Key Indicator Report 2017

By CapeBPO Team | March 27, 2018

The report provides an insight into various BPO metrics across industry types, widening the view of the sector’s trends and…

Key Indicator Report 2016

BPO Key Indicator Report 2016

By CapeBPO Team | March 25, 2017

BPESA is the national association for companies operating in the Business Process Services (BPS) sector, commonly known as Business Process…

Key Indicator Report 2015

BPO Key Indicator Report 2015

By CapeBPO Team | April 25, 2016

BPESA is the national association for companies operating in the Business Process Management (BPM) sector, also referred to as BPO/BPS,…

BPO Key Indicator Report 2014

BPO Key Indicator Report 2014

By CapeBPO Team | June 25, 2015

BPESA is the national association for companies operating in the Business Process Management (BPM) sector, also referred to as BPO/BPS,…