Posts by CapeBPO Team
BPO Key Indicator Report 2018
The report provides an insight into various BPO metrics across industry types, widening the view of the sector’s trends and challenges in the country. For the past five years to date, the report remains a central source of critical information for the BPO sector. It has been conveniently divided into three sections: Industry Analysis Operations…
Read More2019 CAPE TOWN VISITORS GUIDE
The guide is a wealth of information and an essential reading for first-time visitors who want to get to grips with all the city has to offer.
Read MoreInvest in Cape Town 2017-2018
This document has been developed to showcase the current investment climate within Cape Town for potential investors. This will enable more enlightened business decisions. The document identifies the opportunities afforded to businesses; and provides information on eight identified sectors of the economy that present high growth sectors for investment. Facilitated by the combined efforts of…
Read MoreBPO Key Indicator Report 2017
The report provides an insight into various BPO metrics across industry types, widening the view of the sector’s trends and challenges in the country. For the past five years to date, the report remains a central source of critical information for the BPO sector. It has been conveniently divided into three sections: Industry Analysis Operations…
Read MoreBPO Key Indicator Report 2016
BPESA is the national association for companies operating in the Business Process Services (BPS) sector, commonly known as Business Process Outsourcing (BPO) and Contact Centre sector in South Africa. The BPESA Key Indicator Report is the official research report for the South African BPO/contact centre sector and for the past four years, has provided critical…
Read MoreBPO Key Indicator Report 2015
BPESA is the national association for companies operating in the Business Process Management (BPM) sector, also referred to as BPO/BPS, and operates as a specialist investment promotion agency as well as a trade association. BPESA creates an enabling environment for its members to network, share knowledge and collectively contribute to the success of the sector.
Read MoreBPO Key Indicator Report 2014
BPESA is the national association for companies operating in the Business Process Management (BPM) sector, also referred to as BPO/BPS, and operates as a specialist investment promotion agency as well as a trade association. BPESA creates an enabling environment for its members to network, share knowledge and collectively contribute to the success of the sector.
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