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South Africa’s BPO Value Proposition
Summary of South Africa’s BPO value proposition: Current South Africa BPO landscape Key locations leveraged for global services delivery Details of South Africa’s BPO value proposition
Read MoreCase Study Analysis of South Africa as a BPO Delivery Location
To showcase South Africa as a preferred Business Process Outsourcing (BPO) delivery location in emerging markets, BPESA has produced this case study compendium. It is tributary to major current research being undertaken in the BPO sector in South Africa. Each year, BPESA produces the sector key indicator report detailing various metrics which assess the overall…
Read MoreVideo: Cape Town is open for business – Invest Cape Town
Be a part of a city that is switched on, globally connected, and in tune. Cape Town is driven by innovation and creativity, and rich with opportunity. It’s time to tell a new story with Invest Cape Town.
Read MoreVideo: Introducing Invest Cape Town
Be a part of a city that is switched on, globally connected, and in tune. Cape Town is driven by innovation and creativity, and rich with opportunity. It’s time to tell a new story with Invest Cape Town.
Read MoreCity of Cape Town Economic Growth Strategy
The principal objective of the Economic Growth Strategy (EGS) is to grow the economy and create jobs – the overarching objective of the Opportunity City. It presents the City of Cape Town’s response to the most fundamental challenges facing Cape Town in the years ahead: too many people are unemployed, too many people are poor,…
Read MoreWhat to expect from the Business Process Outsourcing Sector in 2020
Our top priority is to ensure skills are available for the current and future growth needs of the BPO sector. To this end, BPESA and its partners have released the Global Business Services Skills Strategy for 2019 – 2023. This strategy will respond to two needs: those of a growing export market segment, and the…
Read MoreEconomic Performance Indicators for Cape Town 2019 Q3
This is the 26th edition of the EPIC publication, which presents and analyses economic (and related) trends in Cape Town on a quarterly basis. This edition focuses on the third quarter of 2019, covering the period 1 July to 30 September 2019.
Read MoreEconomic Performance Indicators for Cape Town 2019 Q2
This is the 25th edition of the Economic Performance Indicators (EPIC) publication, which presents and analyses economic (and related) trends in Cape Town every quarter. This edition focuses on the second quarter of 2019, covering the period 1 April to 30 June 2019.
Read MoreEconomic Performance Indicators for Cape Town 2019 Q1
This is the 24th edition of the EPIC publication, which presents and analyses economic (and related) trends in Cape Town on a quarterly basis. This edition focuses on the first quarter of 2019, covering the period 1 January to 31 March 2019. Rationale for a quarterly economic publicationAccurate and up-to-date economic information is critical in…
Read MoreBPO Key Indicator Report 2018
The report provides an insight into various BPO metrics across industry types, widening the view of the sector’s trends and challenges in the country. For the past five years to date, the report remains a central source of critical information for the BPO sector. It has been conveniently divided into three sections: Industry Analysis Operations…
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