Case Study Analysis of South Africa as a BPO Delivery Location

To showcase South Africa as a preferred Business Process Outsourcing (BPO) delivery location in emerging markets, BPESA has produced this case study compendium. It is tributary to major current research being undertaken in the BPO sector in South Africa. Each year, BPESA produces the sector key indicator report detailing various metrics which assess the overall…

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Introducing Invest Cape Town

Be a part of a city that is switched on, globally connected, and in tune. Cape Town is driven by innovation and creativity, and rich with opportunity. It’s time to tell a new story with Invest Cape Town.

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Cape Town Economic Growth Strategy

The principal objective of the Economic Growth Strategy (EGS) is to grow the economy and create jobs – the overarching objective of the Opportunity City. It presents the City of Cape Town’s response to the most fundamental challenges facing Cape Town in the years ahead: too many people are unemployed, too many people are poor,…

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This is the 24th edition of the EPIC publication, which presents and analyses economic (and related) trends in Cape Town on a quarterly basis. This edition focuses on the first quarter of 2019, covering the period 1 January to 31 March 2019. Rationale for a quarterly economic publicationAccurate and up-to-date economic information is critical in…

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BPO Key Indicator Report 2018

The report provides an insight into various BPO metrics across industry types, widening the view of the sector’s trends and challenges in the country. For the past five years to date, the report remains a central source of critical information for the BPO sector. It has been conveniently divided into three sections: Industry Analysis Operations…

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Invest in Cape Town 2017-2018

This document has been developed to showcase the current investment climate within Cape Town for potential investors. This will enable more enlightened business decisions. The document identifies the opportunities afforded to businesses; and provides information on eight identified sectors of the economy that present high growth sectors for investment. Facilitated by the combined efforts of…

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