Posts by CapeBPO Team
Video: Introducing Invest Cape Town
Be a part of a city that is switched on, globally connected, and in tune. Cape Town is driven by innovation and creativity, and rich with opportunity. It’s time to tell a new story with Invest Cape Town.
Read More2020 Cape Town Visitors Guide
The guide is a wealth of information and an essential reading for first-time visitors who want to get to grips with all the city has to offer.
Read MoreCity of Cape Town Economic Growth Strategy
The principal objective of the Economic Growth Strategy (EGS) is to grow the economy and create jobs – the overarching objective of the Opportunity City. It presents the City of Cape Town’s response to the most fundamental challenges facing Cape Town in the years ahead: too many people are unemployed, too many people are poor,…
Read MoreVideo: Why Cape Town? We’ll Tell You
Business Processing Outsourcing in Cape Town, South Africa, is a thriving industry. Why do so many business choose to set-up shop in Cape Town? Check out this video for more:
Read MoreSouth Africa’s BPO Sector: Life After Lockdown
In the last few weeks, the COVID-19 outbreak has completely dominated digital headlines and conversation alike. Businesses have had to quickly find ways to operate in remote spaces and under lockdown. How will the world look afterwards? We know that this virus is going to have a huge effect on our economy, despite debt relief…
Read MoreWhat to expect from the Business Process Outsourcing Sector in 2020
Our top priority is to ensure skills are available for the current and future growth needs of the BPO sector. To this end, BPESA and its partners have released the Global Business Services Skills Strategy for 2019 – 2023. This strategy will respond to two needs: those of a growing export market segment, and the…
Read More7 Reasons Why Contact Centre Work is a Good Career Path
If you’re passionate about customer service and enjoy problem-solving, a career in the contact centre industry may be perfect for you. What’s a contact centre, you ask? A contact centre is basically a call centre, except that other communication channels are included as well. These channels include live web chat, social media messaging, email, and…
Read MoreEconomic Performance Indicators for Cape Town 2019 Q3
This is the 26th edition of the EPIC publication, which presents and analyses economic (and related) trends in Cape Town on a quarterly basis. This edition focuses on the third quarter of 2019, covering the period 1 July to 30 September 2019.
Read MoreEconomic Performance Indicators for Cape Town 2019 Q2
This is the 25th edition of the Economic Performance Indicators (EPIC) publication, which presents and analyses economic (and related) trends in Cape Town every quarter. This edition focuses on the second quarter of 2019, covering the period 1 April to 30 June 2019.
Read MoreEconomic Performance Indicators for Cape Town 2019 Q1
This is the 24th edition of the EPIC publication, which presents and analyses economic (and related) trends in Cape Town on a quarterly basis. This edition focuses on the first quarter of 2019, covering the period 1 January to 31 March 2019. Rationale for a quarterly economic publicationAccurate and up-to-date economic information is critical in…
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