Sector Info
BPESA Western Cape Rebrands to CapeBPO
After lengthy internal discussions, and with BPESA National and the dtic, the Board of BPESA Western Cape has decided to rebrand the company as “CapeBPO”. In the first 3 months of Covid-19 (April to June 2020) more than 500 new jobs were created. This is a phenomenal achievement and bodes well for the future of…
Read MoreBPO Academy at the College of Cape Town
Cape BPO (formerly BPESA Western Cape) has partnered with the College of Cape Town, and the City, Provincial Government to develop and manage a Call Centre Academy to support the BPO sector in the Western Cape. The first of its kind in South Africa, the academy will be located at CCT’s Gardens campus, which has…
Read MoreUpdate on CapeBPO’s Skills Projects
1. Impact sourcing pilot project This pilot project experienced incredible success from a retention perspective in the training phase of the program and well above industry average retention in the 0-90-day workplace experience component. This can be attributed to the following 2 principles: The targeted candidate profile (previously disadvantaged, previously unemployed youth) showcasing a higher…
Read MoreImmigration Lawyers in the Western Cape
Download the full list of immigration lawyers in the Western Cape. Kindly note that this list is not being provided for purposes of obtaining pro bono legal assistance.
Read MoreSafe Commuting in South Africa
This safety guidebook was developed as a manual for promoting and maintaining a safer commute experience for the workforce in urban Africa and all people on the move. The objective of this initiative is to arm the daily commuters with the knowledge that replaces a sense of vulnerability with a surge of confidence and courage…
Read MoreCape Town’s BPO Sector Thriving Despite Global Pandemic
Despite restrictions due to lockdown, job creation within the BPO sector has increased, with companies like Amazon looking to fill 3,000 available positions. Lester Kiewit of Cape Talk recently spoke to Clayton Williams, the Chief Skills Officer of CapeBPO, on the current status of the Business Processing Outsourcing sector in Cape Town. Here are the…
Read MoreCapeBPO Helps to Get the City Up and Running
CEO Gareth Pritchard and Chief Skills Officer Clayton Williams of CapeBPO recently sat down with Kieno Kammies on Cape Talk to discuss how the BPO (Business Process Outsourcing) sector in the Western Cape is helping to keep our city up and running during these trying economic times. Read the highlights of the interview below. KK:…
Read MoreContact Centre Agents – Our Superheroes
Thank you to all of our agents who continue to work during this crisis. You and other workers are South Africa’s superheroes.
Read More2020 Cape Town Visitors Guide
The guide is a wealth of information and an essential reading for first-time visitors who want to get to grips with all the city has to offer.
Read MoreSouth Africa’s BPO Sector: Life After Lockdown
In the last few weeks, the COVID-19 outbreak has completely dominated digital headlines and conversation alike. Businesses have had to quickly find ways to operate in remote spaces and under lockdown. How will the world look afterwards? We know that this virus is going to have a huge effect on our economy, despite debt relief…
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